1) If a refund is requested due to the buyer's reasons, it must be submitted within 48 hours after payment, and the buyer shall bear all bank charges.
2) If the seller(or buyer) requests a refund due to the seller's reasons, a full refund can be made, and the seller shall bear all bank charges.
3) If the buyer requests a refund after 48 hours of payment, the buyer shall bear 20% as compensation and all bank charges.
4) All orders that have already started production will not accept refund request.
5) For all refund requests, the "Refund Request Form" needs to be filled out and signed by both parties. The seller will process the refund within 30 days after receiving the signed Refund Request Form.